Skip to Content

Service Enterprise

A Service Enterprise is an organization that fundamentally leverages volunteers and their skills
across all levels of the organization to successfully deliver on the social mission of the organization.


Is your organization a Service Enterprise? Research conducted by TCC Group and Deloitte demonstrates that nonprofits operating as Service Enterprises outperform peer organizations on all measures of organizational capacity, thereby allowing these nonprofits to more effectively address community needs and operate at almost half the median budget. When an organization leverages volunteers and achieves an effective volunteer management model, they are significantly more adaptable, sustainable, and better resourced to do their work, and therefore able to go to scale. In fact, initial research shows that organizations deliver a 600 percent return on investment in volunteer capacity. With more than 250 organizations across the US already certified as Service Enterprises, the research is proving true in every case.

JFFixler Group is one of the only certified trainers across the country to provide training and certification in Service Enterprise no matter where your organization is located. Service Enterprise is an initiative of Points of Light Foundation. JFFixler Group can bring this program to you in person or virtually. The program features a comprehensive diagnostic assessment, training, coaching, and proven tools and resources. To learn more about Service Enterprise, contact us today and find out how we can help your organization be a leader in your community as a service enterprise.

Service Enterprise Logo

Skip Footer